Our 14 Points of Culture
“It's the lifeblood of our organization.What does culture mean to you?”- Brad Sugars
An Environment to Succeed...
Own a Successful Coaching Business
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The Work Is Already Done For You
Whether that’s picking your children up from school or exploring the world. Get your business working, so you don't have to.
Defining the core values of our brand and what it really means to be an Action Coach
Commitment
I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture and success of ActionCOACH, its current and future team, and its clients at all times. I always recommend products and services of ActionCOACH prior to going outside the company.
Ownership
I am truly responsible for my actions, the outcome that my actions will bring, and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change.
Integrity
I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate potentially broken agreements at the first opportunity and I clear up all broken agreements immediately.
Excellence
Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant and never-ending improvement and innovation.
Communication
I speak positively of my fellow team members, my clients and ActionCOACH in both public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication. I greet and farewell people using their name. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.
Success
I focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. At all times, I display my inner pride, prosperity, competence and personal confidence. I am a successful person.
Education
I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients learn, grow and master too. I am an educator and allow my clients to make their own intelligent decisions about their future remembering that it is their future. I impart practical and usable knowledge rather than just theory.
Teamwork
I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it and I am compassionate to others who ask me.
Balance
I have a balanced approach to life, remembering that my spiritual, social, physical and family aspects are just as important as my financial and intellectual. I complete my work and my most important tasks first, so I can have quality time to myself, with my family and also to renew.
Fun
I view my life as a journey to be enjoyed and appreciated and I create an atmosphere of fun and happiness so all around me enjoy it as well.
Systems
I always look to the system for a solution. If a challenge arises I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution. I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity.
Consistency
I am consistent in my actions so my clients and teammates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.
Gratitude
I am a truly grateful person. I say thank you and show appreciation often and in many ways so that all around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and the wins of my clients, and team. I consistently catch myself and other people doing things right.
Abundance
I am an abundant person, I deserve my abundance and I am easily able to both give and receive it. I allow abundance in all areas of my life by respecting my own self-worth and that of all others. I am rewarded to the level that I create abundance for others and I accept that abundance only shows up in my life to the level at which I show up.
Business Coaching can make your dreams possible...
Business Owner, Stuart Everard was asked what he wanted to achieve from his business in the next years. Stuart replied, a Boxer dog, paddock for his wife and a Maserati. Working closely with his local Action Coach, Stuart had achieved all three personal goals within 5 years.
Stuart Everard, Managing Director, Everquip Garage Euipment
It's been mind-blowing. I can't believe that in the short space of time what my coach has achieved for us and helped us with. We've got a clear vision, we're all working as a team, everything is in place, so it's a win-win really.
Jackie Kerr, Managing Director, Jackie Kerr Recruitment
Fergus Howie has been working with his ActionCOACH for over 6 years. In that time, they have had a 360% increase in their net profit and on top of that become an award-winning business, winning several awards for the quality of their products. With the help of his coach, he has been able to spend more time working on his personal life developing his own life goals.
Fergus Howie, Business Owner, Wicks Manor Farm
I've learned to run a successful business rather than have a job or be an employee of my own business. I actually run the business and that staff members have noticed the difference.
Joanne Ferguson, Managing Director, CS Cleaning
ActionCOACH was able to implement a structure that works, and they were able to instantly land a 6-figure contract for Integrity Cleaning which happen to be one of the largest in Canary Wharf, London.
Luke Murfitt, Managing Director, Integrity Cleaning
Business coaching has changed my personal life, my business life, my mindset, my confidence, everything. I was struggling to reach my turnover target and never felt like I had enough staff to keep up with demand. My coach has helped me systemise my business, eliminate my staffing issues, and allowed me to think big for the future.
Barbara Ikin, Business Owner, Partridge Lakes
Learning Center
Discover a vast array of business coaching resources; articles, eBooks, and videos to empower your entrepreneurial journey in our comprehensive Learning Center.
Franchise
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Success Story
Tom Dougherty: Leading with ActionCOACH to Drive Business Success
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Client Retention
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It's time to make a change
With 98% of clients saying they'd recommend ActionCOACH, this will be a change we're certain you'll be proud of when looking back at your business growth.