Our 14 Points of Culture
“It's the lifeblood of our organization.What does culture mean to you?”- Brad Sugars
An Environment to Succeed...
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Defining the core values of our brand and what it really means to be an Action Coach
Commitment
I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture and success of ActionCOACH, its current and future team, and its clients at all times. I always recommend products and services of ActionCOACH prior to going outside the company.
Ownership
I am truly responsible for my actions, the outcome that my actions will bring, and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change.
Integrity
I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate potentially broken agreements at the first opportunity and I clear up all broken agreements immediately.
Excellence
Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant and never-ending improvement and innovation.
Communication
I speak positively of my fellow team members, my clients and ActionCOACH in both public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication. I greet and farewell people using their name. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.
Success
I focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. At all times, I display my inner pride, prosperity, competence and personal confidence. I am a successful person.
Education
I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients learn, grow and master too. I am an educator and allow my clients to make their own intelligent decisions about their future remembering that it is their future. I impart practical and usable knowledge rather than just theory.
Teamwork
I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it and I am compassionate to others who ask me.
Balance
I have a balanced approach to life, remembering that my spiritual, social, physical and family aspects are just as important as my financial and intellectual. I complete my work and my most important tasks first, so I can have quality time to myself, with my family and also to renew.
Fun
I view my life as a journey to be enjoyed and appreciated and I create an atmosphere of fun and happiness so all around me enjoy it as well.
Systems
I always look to the system for a solution. If a challenge arises I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution. I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity.
Consistency
I am consistent in my actions so my clients and teammates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.
Gratitude
I am a truly grateful person. I say thank you and show appreciation often and in many ways so that all around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and the wins of my clients, and team. I consistently catch myself and other people doing things right.
Abundance
I am an abundant person, I deserve my abundance and I am easily able to both give and receive it. I allow abundance in all areas of my life by respecting my own self-worth and that of all others. I am rewarded to the level that I create abundance for others and I accept that abundance only shows up in my life to the level at which I show up.
Business Coaching can make your dreams possible...
When I go home now I don't have to take my laptop. I actually get to make tea, spend time with the kids and take the dog out for a walk with my partner. She's seen the positive side, I'm not as stressed with the day-to-day stuff or having to order parts at 9 o'clock at night. It's just allowed me to be present at home and be able to focus on the family.
Paul Van Heeswyk, Managing Director, Crucial Engineering
I've learned to run a successful business rather than have a job or be an employee of my own business. I actually run the business and that staff members have noticed the difference.
Joanne Ferguson, Managing Director, CS Cleaning
You're going to see some visceral improvements in your business, there's no doubt or maybe in yourself as well. I added exercise goals to my coaching, something I've never cared about, now I'm sort of cycling regularly and doing gym stuff and this is awesome. It makes you feel really good and that feeds into the business and in your own personal life.
Joe Terrell, Managing Director, Drifted
If you aren't improving or changing the things that are stopping you from achieving your goals then you've got to look at yourself as an investment.
Harvey Sutton, Managing Director, Suttons IFA
Do I believe coaching is for everybody? I think you've got to put the work in. Your coach will get the best out of you, but you need to put that work in. It's worth it and it pays dividends in every single way.
Ryan Michlig, Managing Director, Right Vape
It's transformative and until you actually do it you don't realise how much it can benefit yourself and your business, it's not just focused on the business.
Jim Mckellar, Managing Director, Orchard View Farm
Learning Center
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ActionCOACH, The Pioneer of Business Coaching, Sets the Standard as the #1 Global Leader
Discover the opportunity to build a thriving business with an ActionCOACH franchise. Join a global network, receive comprehensive training, ...
Success Story
James Burke: A Visionary Leader in Business Coaching
Learn how James Burke, a visionary ActionCOACH, transforms businesses with proven strategies, mentorship, and real-world success stories.
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Introduction to ActionCOACH
This eBook explores the essence of ActionCOACH, sharing its 30-year journey, unique culture, and C.A.R.E. values, while offering resources to help ...
It's time to make a change
With 98% of clients saying they'd recommend ActionCOACH, this will be a change we're certain you'll be proud of when looking back at your business growth.